We bring your IT and business departments together by creating a seamless integration between SAP ALM, Jira and ServiceNow, ensuring full transparency and efficiency in your end-to-end change management.
Holistic consulting for your SAP and non-SAP projects
Where can processes become more efficient? Where are there challenges in collaboration? Together we will find tailor-made solutions that optimize your processes and seamlessly integrate the right tools.
As an Atlassian Gold Partner, we support all topics related to Atlassian tools such as Confluence, Jira, process optimization and migration to Atlassian Cloud.
We support you in making your entire IT processes (IT service management & service requests) more efficient.
Our Solutions
Simplify work and reduce the time your SAP and business department spends on change request management by up to 20%.
- CC5 - Connector Jira / SAP Change Request Management
With our Cross Connector 5, we extend Jira with SAP functionalities so that you can start, release, monitor and analyze changes, incidents and transports directly in Jira without system interruption.
- CC4 - Connector Jira / SAP Solution Manager
The Cross Connector 4 extends Jira to map the progress of your SAP change requests, changes and incidents from SAP SolMan in real time in the corresponding Jira tickets. You can flexibly map your existing SAP change and defect processes.
- CC4 - Connector Jira / ServiceNow
With our Cross Connector 4, you can use ServiceNow to create and monitor your SAP changes requests, changes and incidents in real-time and without system disruption. For development and test management, you can continue to use the functionality of SAP SolMan with automatically created test docs and corresponding Jira tickets. You can flexibly map your existing SAP change and defect processes.
- CA1 - Cross-Archiver SAP Solution Manager
Audit-proof archiving of your SAP CRM and Solution Manager documents with all important data, linked emails, attachments and follow-up documents as PDF with assignment to the main document.
- CA2 - Archiver Test Management
Audit-compliant archiving of your SAP Solution Manager test management including all test plans, test packages, test notes, test results and defects as well as their attachments as readable PDFs.
Customers who trust us
About Us
Cross ALM was created in 2015 when experts from SAP ALM consulting, SAP developers and Atlassian consultants came together to redefine IT consulting with the aim of supporting our customers in all phases of the ALM cycle. From 2021 we will also be official Atlassian partners.
Our mission is to enable collaboration between business and IT, because successful communication is the best way to promote innovation and business success. We focus on all ALM processes in IT, SAP and Atlassian systems and develop tailor-made solutions.
News
Efficient IT processes and seamless documentation: The challenges facing the pharmaceutical industry
The pharmaceutical industry faces numerous challenges in a dynamic environment. Compliance requirements and seamless audit trails are essential to meet regulatory requirements.
Cross ALM Receives Atlassian Partner of the Year 2022 Rising Star EMEA Award
Atlassian announced today that Cross ALM has received Atlassian Partner of the Year 2022 EMEA for its outstanding contribution and achievements during the calendar year 2022. This includes exceptional efforts in developing new business, thought leadership, and products and services that complement Atlassian.
Simplification of Service Requests in ITSM
In the search for process optimization and associated successes, the Wuppertal city administration decided to use ITSM for transaction processing, but to take another option besides CRM Web UI as an input channel.
Contact
- Cross ALM GmbH
Helmholtzstraße 2-9
10587 Berlin - +49 30 398 36 112
- sales@crossalm.com
