Cross ALM - bridging the gap

We bring your IT and business departments together by creating a seamless integration between SAP ALM, Jira and ServiceNow, ensuring full transparency and efficiency in your end-to-end change management.

Our Solutions

Simplify work and reduce the time your SAP and business department spends on change request management by up to 20%.

With our Cross Connector 5, we extend Jira with SAP functionalities so that you can start, release, monitor and analyze changes, incidents and transports directly in Jira without system interruption.


The Cross Connector 4 extends Jira to map the progress of your SAP change requests, changes and incidents from SAP SolMan in real time in the corresponding Jira tickets. You can flexibly map your existing SAP change and defect processes.

With our Cross Connector 4, you can use ServiceNow to create and monitor your SAP changes requests, changes and incidents in real-time and without system disruption. For development and test management, you can continue to use the functionality of SAP SolMan with automatically created test docs and corresponding Jira tickets. You can flexibly map your existing SAP change and defect processes.

Audit-proof archiving of your SAP CRM and Solution Manager documents with all important data, linked emails, attachments and follow-up documents as PDF with assignment to the main document.

Audit-compliant archiving of your SAP Solution Manager test management including all test plans, test packages, test notes, test results and defects as well as their attachments as readable PDFs.


As an official Atlassian Gold Partner, we show you how you can get the most out of Jira Service Management, Confluence and Co. Always concerned about interaction with SAP and ITIL. Are you already using the right apps to make your work easier?

As SAP Silver & Application Development Partners, our experts with many years of expertise lead companies to more agility and increased productivity in SAP ALM, SAP for DevOps, SAP Cloud ALM, SAP Solution Manager and the S/4HANA introduction.


Customers who trust us​

About Us

Cross ALM was created in 2015 when experts from SAP ALM consulting, SAP developers and Atlassian consultants came together to redefine IT consulting with the aim of supporting our customers in all phases of the ALM cycle. From 2021 we will also be official Atlassian partners.

Our mission is to enable collaboration between business and IT, because successful communication is the best way to promote innovation and business success. We focus on all ALM processes in IT, SAP and Atlassian systems and develop tailor-made solutions.

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