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Efficient IT processes and seamless documentation: The challenges facing the pharmaceutical industry
The pharmaceutical industry faces numerous challenges in a dynamic environment. Compliance requirements and seamless audit trails are essential to meet regulatory requirements.

Cross ALM Receives Atlassian Partner of the Year 2022 Rising Star EMEA Award
Atlassian announced today that Cross ALM has received Atlassian Partner of the Year 2022 EMEA for its outstanding contribution and achievements during the calendar year 2022. This includes exceptional efforts in developing new business, thought leadership, and products and services that complement Atlassian.

Simplification of Service Requests in ITSM
In the search for process optimization and associated successes, the Wuppertal city administration decided to use ITSM for transaction processing, but to take another option besides CRM Web UI as an input channel.

Flexible Cross Connector Jira/SolMan – interface solution with LAPP
LAPP was looking for an external user interface for creating tickets.
In order to ensure process optimization, Lapp wanted to process transactions in the SAP Solution Manager (ITSM/ChaRM), but use external tools as an input channel.

ITSM with Jira Cloud
How to Implement a new service desk solution with Jira Cloud for global units

Cross ALM is Gold Sponsor @SAP ALM Summit EMEA
We are excited to be Gold Sponsor at the SAP ALM Summit EMEA, which will finally happen in person again from October 18 to 21,

DevSecOps for SAP with ChaRM at Deutsche Bahn
From manual authorization checks to an automatic way to check roles and authorization values before importing them into the follow-on system with help of ChaRM.

Why moving to the cloud?
When you move to cloud, you get the best of Atlassian ― a platform that grows with you, integrates with all your tools, and gets

New Partnership with Tempo
Following our most recent Atlassian Gold Partner announcement, we have expanded our portfolio by bridging the gap between SAP and Tempo! In line with our