Synchronize SAP Solution Manager processes bidirectionally with ServiceNow Tickets
Eliminate manual work and automate your processes through improved communication for clear requirements and transparency between business and IT.
Challenges for SAP customers
Do you use ServiceNow as a central management tool for your application lifecycle management (ALM) but don’t want to miss out on the possibilities of SAP Solution Manager for development and test management?
Poor communication between teams (silos)
Long release
cycles
Unclear dependencies between requirements
Uncertainty about the future of SAP Solution Manager
Manual processes for development, release and testing
Missed Market opportunities
Frustration
Implementation does not meet requirements
No transparency in the E2E IT process
Our solution
Connect SAP Solution Manager and ServiceNow for better collaboration.
- Easily switch to SAP Cloud ALM when SAP SolMan is discontinued.
SAP SolMan synchronization
with ServiceNow
With our CrossConnector 4, you can use ServiceNow to create and monitor your SAP Changes requests, changes and incidents in real time and without system disruption. You can continue to use the functionality of SAP SolMan for change control and test management.
Optimize your incident and change request management by introducing a transparent end-to-end process. Benefit from two-way synchronization of status changes, comments, custom fields and attachments. Every change is logged for audit purposes.
Discover the potential process optimization and time savings
- As certified SAP and Atlassian partners, our consultants have ITIL4 accreditation. Our cross-connector solutions are successfully used by more than 30 organizations.
Benefits of the solution
- Future-proof through possible switch to SAP Cloud ALM
- Free 30-day proof of concept including technical support
- Short-term setup
- Agile implementation of S/4HANA
Synchronize SAP SolMan with ServiceNow now
Discovery
Call
In a 30-minute initial consultation, we will get to know your system landscape and requirements.
Proof of
Concept
Get started with our free 30-day license, including technical support.
Abschluss-
gespräch
Together we evaluate the project success and the added value of our solution.
Organizations that trust our solutions
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With our Cross Connector 5, we extend Jira with SAP functionalities so that you can start, release, monitor and analyze changes, incidents and transports directly in Jira without system interruption.
Cross Connector 4
SAP Solution Manager / Jira
Integration
The Cross Connector 4 extends Jira to map the progress of your SAP change requests, changes and incidents from SAP SolMan in real time in the corresponding Jira tickets. You can flexibly map your existing SAP change and defect processes.
Cross Archiver für SAP Solution Manager
With our Cross Archiver you can switch-off your SolMan by saving all CRM or test management documents as indexable PDFs in an audit-proof manner, thereby minimizing maintenance costs.
Bool your discovery call now:
Agile SAP SolMan processes through ServiceNow integration
What you can expect in the free 30 minute initial consultation:
- Individual intended use analysis
- Procedure - license-free proof of concept
- Preparation for the individual product demo
Plan now with Cross ALM and successfully start into the future of ALM!
- Cross ALM GmbH
Helmholzstraße 2-9
10587 Berlin - +49 30 398 36 112
- solutions@crossalm.com
