Category: Success Story
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Simplification of Service Requests in ITSM
In the search for process optimization and associated successes, the Wuppertal city administration decided to use ITSM for transaction processing, but to take another…
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Flexible Cross Connector Jira/SolMan – interface solution with LAPP
LAPP was looking for an external user interface for creating tickets. In order to ensure process optimization, Lapp wanted to process transactions in the…
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DevSecOps for SAP with ChaRM at Deutsche Bahn
From manual authorization checks to an automatic way to check roles and authorization values before importing them into the follow-on system with help of…
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Archiving Change Documents in Solman
The challenge that our team was presented with was that two SAP Solution Manager systems had to be switched off. Therefore, all change documents…
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SAP Transport Management System – Jira Integration at HUK-Coburg
HUK-Coburg controls its SAP transports directly from Jira. Within eight weeks, the SAP Cross Connector for Jira / Transport Management System was built, and…
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S/4HANA Conversion with SAP Solution Manager
Zott faced the challenge of finding the right path to S/4HANA within just nine to twelve months. With the help of our team of…
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Jira-Solman Integration with BSR
Berliner Stadtreinigung (BSR) connects Jira with its SAP Solution Manager processes. Within four weeks, a Cross Connector brought requirements, change and test management into…
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Success Story – Bürkert
Bürkert uses SAP Solution Manager as its central ITSM tool for worldwide support. After several attempts by other providers, Cross ALM tailored IT service…
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Success Story – DB Systel
DB Systel replaced its external transport database. Release and Change Request Management in SAP Solution Manager now control changes across a five-system landscape, audit-proof…