Sync SAP Cloud ALM tasks with Jira issues, bidirectionally
C³B keeps SAP Cloud ALM tasks and Jira issues in sync bidirectionally, including owner and status, with deep links into the Cloud ALM project.
One task list, not two.
The problem: the project runs on Cloud ALM, the work runs on Jira
You steer your SAP implementation project through SAP Cloud ALM, but your delivery teams plan and work in Jira. So every task exists twice, and keeping the two copies aligned is somebody's weekly job.
Assignments drift first. Cloud ALM knows an owner, Jira knows a different one, and the handover falls between them. Status follows soon after, and by then the project report has to be assembled by hand because neither system alone is trustworthy.
Tasks duplicated across two systems
Assignments drift apart
Status pulled across by hand
No shared view of progress
Our answer: SAP Cloud ALM tasks in Jira
C³B extends Jira with the tasks from the Implementation area of SAP Cloud ALM. SAP models everything there as a task type — project tasks, defect tasks and the rest — and C³B works with all of them, not just project tasks.
C³B creates tasks in both directions and keeps them current. Your delivery teams work in Jira while SAP Cloud ALM stays the system of record for project progress.
Alongside fields and status, C³B reconciles ownership. Cloud ALM identifies people by email address, Jira by account ID. A per-profile user catalogue bridges that, and you switch it on or off per direction and per operation. A deep link takes the user from the Jira issue straight into the matching Cloud ALM project.
- Task planning across the SAP implementation project
- All Cloud ALM task types: project tasks, defect tasks and the rest
- Bidirectional assignment of owners
- Status reconciliation between Cloud ALM and Jira
- Deep links from the Jira issue into SAP Cloud ALM
- Several configuration profiles per Jira project and issue type
What you get out of it
SAP Cloud ALM is SaaS. There is no ABAP add-on to install and no SAP backend to run. C³B installs as a Forge app on Jira Cloud, without a maintenance window.
- One task list instead of two
- Ownership switchable per direction and per operation
- A connection test that checks URL, token and OAuth scopes before go-live
- Loop protection, so the two systems cannot overwrite each other
- A 30-day proof of concept at no licence cost, technical support included
Starting in three steps
Talk it through
We look at which Cloud ALM task types your project uses and which Jira projects they belong in.
Run a pilot
Start on the free 30-day licence with technical support, on one project and one issue type.
Review the result
We go through what the pilot delivered and decide together whether it earns a rollout.
C³B is one of three connectors. The other two, and how they fit together, are covered on C³ Cross Connectors for SAP Cloud ALM. Our profile on the Atlassian Marketplace has the product detail: Cross ALM on the Atlassian Marketplace.
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More InformationTell us how your project runs today
- Which Cloud ALM task types you use
- Where your delivery teams work
- How ownership should be reconciled
- What a proof of concept would cover